Concepts & glossary

What is reconciliation?

Reconciliation matches approved claims to the credit-note lines that settle them, per principal and period — what it means in ClaimDS and why it's first.

Reconciliation is the step that matches approved claims to the credit-note lines meant to settle them — line by line, per principal and per period — so you settle an agreed figure rather than a re-keyed one. It's what makes a settlement trustworthy.

What it means

A claim and the credit note that settles it can drift apart: a quantity is off, a price changed, a document is missing. Reconciliation puts them side by side on a sheet and forces the differences into the open while they're still cheap to fix — rather than letting them surface in your GST returns later.

How it works in ClaimDS

You work a reconciliation sheet for a principal and period, matching each approved claim to its credit-note line. ClaimDS shows what's matched, what's still open, and where amounts disagree, with each line colour-coded by its state. You resolve the exceptions — correct genuine errors at source, or raise a real difference as its own claim — and confirm the sheet.

Why it comes before settlement

Once a sheet is reconciled, its amounts become the figures settlement uses. So reconciliation is the gate: nothing settles until it ties out, which is why an unreconciled difference can't quietly flow into a payout.

Still stuck?

Book a demo and we'll walk through it on your own data — or just talk to us.